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How Fullstack Tracing Bridges the Gap Between User Behavior and System Performance

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Published on 2025-10-28
Cover image for From Weeks to Minutes: How AI-Powered Data Extraction Eliminates the Analytics Bottleneck
Data Analytics

From Weeks to Minutes: How AI-Powered Data Extraction Eliminates the Analytics Bottleneck

Slow data preparation hinders business insight and decision-making. Despite investments in data teams, their time is largely spent on manual data acquisition, not analysis. Softprobe eliminates this bottleneck by capturing everything automatically and letting AI build the pipeline to your answer.

2025-10-28Read More →
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Modernization

De-Risking Modernization: A New Paradigm for Software Migration and Testing

Modernization fails due to broken testing and synchronization patterns. Softprobe's service message capture and replay creates a production 'digital twin' to eliminate QA bottlenecks and prove data parity—cutting risk and cost while accelerating delivery.

2025-10-28Read More →
Cover image for The CEO's Guide to Technical Operations Economics
Technical Operations

The CEO's Guide to Technical Operations Economics

The single biggest drain on your technical operations isn't the complexity of your systems; it's missing context. When your support and engineering teams don't have the full story of what a customer experienced, they waste hours trying to reproduce problems, leading to slow resolutions, frustrated customers, and costly escalations.

2025-10-23Read More →
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Tutorial

A Simple Tutorial: An Introductory Guide

This document provides an introductory guide to a simple travel agency demo. The demo showcases a web frontend interacting with a backend service with three primary APIs: /book, /checkin, and /cancel.

2025-07-02Read More →
Cover image for Stop Guessing, Start Seeing: Revolutionize Your Online Retail Support with Visual Troubleshooting
Customer Support

Stop Guessing, Start Seeing: Revolutionize Your Online Retail Support with Visual Troubleshooting

Transform your online retail support from guesswork to precision with visual session recording. See exactly what your customers see and resolve issues faster than ever before.

2025-07-01Read More →
Cover image for Build Systemic Customer Satisfaction: The Key to Long-Term Success
Customer Support

Build Systemic Customer Satisfaction: The Key to Long-Term Success

Achieving customer satisfaction is not just about resolving issues—it's about building a culture of excellence that drives loyalty and growth.

2025-07-01Read More →
Cover image for How Softprobe.ai is Revolutionizing Customer Support, User Behavior Analytics and Automated Testing
Company Introduction

How Softprobe.ai is Revolutionizing Customer Support, User Behavior Analytics and Automated Testing

In today’s fast-evolving tech landscape, startups are constantly searching for innovative ways to improve their products, enhance customer experiences, and maintain high standards of software quality. However, achieving these goals often involves overcoming challenges such as resolving customer issues efficiently, understanding user behavior and ensuring comprehensive testing coverage—all while keeping costs and complexities in check.

2025-06-02Read More →
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API Testing

What is API Testing?

API testing verifies the functional correctness, reliability, security, and other aspects of APIs. Compared to UI testing, API testing can begin earlier, enabling systems to respond faster to business requirements.

2025-04-02Read More →