Code-Level Insights

Business-Level Impact

How Fullstack Tracing Bridges the Gap Between User Behavior and System Performance

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Published on 2025-07-02
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Tutorial

A Simple Tutorial: An Introductory Guide

This document provides an introductory guide to a simple travel agency demo. The demo showcases a web frontend interacting with a backend service with three primary APIs: /book, /checkin, and /cancel.

2025-07-02Read More →
Cover image for Stop Guessing, Start Seeing: Revolutionize Your Online Retail Support with Visual Troubleshooting
Customer Support

Stop Guessing, Start Seeing: Revolutionize Your Online Retail Support with Visual Troubleshooting

Transform your online retail support from guesswork to precision with visual session recording. See exactly what your customers see and resolve issues faster than ever before.

2025-07-01Read More →
Cover image for Build Systemic Customer Satisfaction: The Key to Long-Term Success
Customer Support

Build Systemic Customer Satisfaction: The Key to Long-Term Success

Achieving customer satisfaction is not just about resolving issues—it's about building a culture of excellence that drives loyalty and growth.

2025-07-01Read More →
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Company Introduction

How Softprobe.ai is Revolutionizing Customer Support, User Behavior Analytics and Automated Testing

In today’s fast-evolving tech landscape, startups are constantly searching for innovative ways to improve their products, enhance customer experiences, and maintain high standards of software quality. However, achieving these goals often involves overcoming challenges such as resolving customer issues efficiently, understanding user behavior and ensuring comprehensive testing coverage—all while keeping costs and complexities in check.

2025-06-02Read More →
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API Testing

What is API Testing?

API testing verifies the functional correctness, reliability, security, and other aspects of APIs. Compared to UI testing, API testing can begin earlier, enabling systems to respond faster to business requirements.

2025-04-02Read More →